> Configure VMware View Agent
> The VMware View agent includes an optional feature called View Secure Authentication. If this feature is enabled, the VMware View agent prevents users from accessing the DVM from an RDP client such as Windows Remote Desktop Connection. Enabling this feature also blocks connections from Pano VDS unless you are using Pano DAS v2.5.x with Console Direct™ technology.

> • | System behavior when View Secure Authentication is enabled

> If you choose to enable VDM Secure Authentication you must install the Pano Desktop Service (Pano DAS) before you install the VMware View agent. If you later update the Pano DAS, you must reinstall the VMware View agent. In this mode the VMware View agent must always be installed or updated last.
> The following table indicates the methods by which you or your users can access the DVM when View Secure Authentication is enabled:

> DVM Access Support: View Secure Authentication–Enabled
> Client Type | Supported
> VMware View client |
> Remote Desktop Connection |
> Pano device connecting to Pano DAS v2.5.x–configured for Console Direct technology For information about Console Direct technology, go to Switch Connection Modes. |
> Pano device connecting to Pano DAS v2.5.1–configured for Pano Classic. For information about Console Direct technology, go to Switch Connection Modes. |
> Pano device connecting to Pano DAS v2.0.x or earlier |
> Pano web access |
> VMware Infrastructure Client (VMware VIC) | 1
> SMS Remote Control or Dameware Mini Remote Control |

> 1
> When View Secure Authentication is enabled and an end user is connected to the DVM via a Pano device using v2.5.2, the VMware VIC displays the Pano lockout screen. In order for an Administrator to access the DVM from the VMware VIC, the user must disconnect from the DVM by pressing the Pano Button. Alternatively, the Administrator can access the DVM via a remote control tool such as SMS Remote Control or Dameware Mini Remote Control.

> • | System behavior when VDM Secure Authentication is disabled

> Note: If you choose to disable View Secure Authentication you can install the Pano DAS and VMware View in any order.
> The following table indicates the methods by which you or your users can access the DVM when View Secure Authentication is disabled:

> DVM Access Support: View Secure Authentication–Disabled
> Client Type | Supported
> VMware View client |
> Remote Desktop Connection | 1
> Pano device connecting to Pano DAS v2.5.2 | 1
> Pano device connecting to Pano DAS v2.0.x or earlier |
> Pano web access | 1
> VMware Infrastructure Client (VMware VIC) |
> SMS Remote Control or Dameware Mini Remote Control |

> 1
> When View Secure Authentication is disabled, direct RDP connections are allowed; however, if a user is connected to a DVM via Windows Remote Desktop Connection and attempts to access the same session from a VMware View or a Pano device, the VDM Connection Server does not allow the established connection to be broken and reports that the desktop is unavailable. A user who wishes to roam a session from an RDP-based client must first disconnect before attempting to log on from a different client.
> To enable VDM Secure Authentication
> View Secure Authentication is selectable when you install the VMware View. In the Custom Setup Option step of the VMware View installation wizard, select the View Secure Authentication component.
> Next Step(s): Enable Desktop Connections from Pano Devices
> To disable VDM Secure Authentication
> View Secure Authentication is selectable when you install the VMware View. In the Custom Setup Option step of the VMware View installation wizard, deselect the View Secure Authentication component.
> Next Step(s): Enable Desktop Connections from Pano Devices

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