Pano devices use Remote Desktop Protocol (RDP) to connect to the Pano Manager. If you cannot connect to the DVM directly using RDP, then you must fix the RDP problem before you can log on to the DVM. Go to
Troubleshoot RDP Connection Problems.
The user will be disconnected from the DVM as soon as you log on to the DVM as Administrator. While you are logged on, the user receives the
The user Domain\Administrator is currently logged on to this computer. Only the current user or administrator can log on to this computer message. When you’re done, log off the DVM; the user can then log on via the Pano device.