> Upgrade Pano DAS
> Use this procedure to upgrade directly from Pano Desktop Service (Pano DAS) v2.0.x or Pano DAS v1.5.x to Pano DAS v2.5.2.
> The Pano Desktop Service can also be updated using software tools such as Microsoft Systems Management Server (SMS), though this method can be a bit complicated. Pano Logic Technical Support prefers to walk you through this process. Please contact Pano Logic Technical Support.
> Don’t forget to upgrade both your DVM templates as well as the existing desktop virtual machines in your Pano VDS. It is very important that you upgrade templates because they are used to provision new DVMs.
> To upgrade the Pano Desktop Service from v1.5.x or v2.0.x:

> 1. | Copy PanoDAS.msi from your network share to the desktop virtual machine.

> 2. | Double-click on PanoDAS.msi.

> 3. | When prompted for the setup type, choose Complete, and accept all the other default options.

> 4. | When the installation process completes, click Finish.

> To upgrade the Pano Desktop Service from v2.5.0:

> 1. | Copy the PanoDAS.msi from your network share to the desktop virtual machine.

> 2. | Uninstall the version of Pano DAS that is currently running on the DVM.

> a. | From the Windows Control Panel, double-click on Add or Remove Programs.

> b. | Go to Pano Desktop Additions and click Remove.

> The DVM loses its connection because Pano DAS is no longer installed.

> 3. | Using the VMware VIC, connect to VirtualCenter.

> 4. | From VirtualCenter, right-click on the DVM, then click Open Console. You are prompted to log on.

> 5. | Log on as Administrator and, when prompted, restart the DVM.

> 6. | After the DVM restarts, log on again as Administrator and, when prompted, restart the DVM again. Sorry about the additional restart, but it’s required to install all the required files.

> 7. | Double-click on PanoDAS.msi.

> 8. | When prompted for the setup type, choose Complete, and accept all the other default options.

> If you receive the following message, it’s because you need to uninstall the old version of Pano DAS that is running on the DVM.

> 9. | Wait a few seconds, and allow the DVM to restart.

> • | The installer tries to install the required files and temporarily disappears in order to enable you to see potential Windows alerts. Windows alerts are notorious for launching in the background. There’s no reason to expect that you’ll receive any Windows alerts.

> • | After installation, the installer restarts the DVM.

> 10. | Restart the DVM again. Sorry about the double-restart, but its required to get the DVM in the correct state.

> 11. | (Important!) Log on to the DVM.

> If you don’t, your end-users might be prompted to type credentials with Administrator privileges. This behavior is caused by a Windows bug that is currently unresolved. The Administrator credentials are not necessary; users can dismiss the dialog, but the prompt may confuse or concern them.

> 12. | Congratulations! You’ve successfully upgraded Pano DAS. In the next release, the upgrade process will be much simpler.

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v2.5.1