= Unable to start or uninstall Webworks product =
=== Issue: ===
When trying to install ePublisher, the user has reported a System.Configuration.Configurationerrorsexception window appear on the screen

{{attachment:reinstallation_error.png}}

=== Solution: ===
This happens because .Net is not able to initialize properly. This is a system specific error that was able to be resolved, in this case, by completely uninstalling and reinstalling the .Net framework. You can find more information here:

http://support.microsoft.com/kb/908077
----
CategorySolutionsInstallation