= Saving a CHM file from a website = == Issue == After you install security update 896358 or Microsoft Windows Server 2003 Service Pack 1 (SP1), you may experience one or both of the following symptoms after you click a link to an HTML Help .chm file in Internet Explorer: * Topics in the .chm file cannot be viewed when you click Open instead of Save in the File Download dialog box. * Topics in the .chm file cannot be viewed when you click Save in the File Download dialog box, and you then try to open the file. == Resolution == In the '''File Download''' dialog box, click '''Save''', and then choose where you want to save the .chm file. Then, use one of the following methods: === Method 1 === 1. Double-click the .chm file. 2. In the '''Open File-Security Warning''' dialog box, click to clear the '''Always ask before opening this file''' check box. 3. Click Open. === Method 2 === 1. Right-click the CHM file, and then click '''Properties'''. 2. Click '''Unblock'''. 3. Double-click the .chm file to open the file. Source: http://support.microsoft.com/kb/902225