= Word Conversions = Please record any/all information related to troublesome Word conversions here. Standard Word related trouble-shooting information is available in the [[http://www.webworks.com/Technical_Assistance/Tech_Notes/Common/EX_ePub9_Common_Word_Errors.shtml|Tech Note: Common Word Errors]]. == Works == || '''Info''' || '''Value''' || || OS Version || XP Pro Version 5.1.2600 Service Pack 2 Build 2600 || || Word Version || Word 2003 (11.8215.8202) SP3 || || Part of Office or Standalone || Office || || Anti-virus vendor and version || !McAfee 3.6.0.603 || || Screen capture utilities (SnagIT, etc.) || Snagit 7.2.5 || || Word add-ons, plug-ins || Snagit, Acrobat Pro 7.1.0 and ePX 2008.2 || == Fails == || '''Info''' || '''Value''' || || OS Version || XP Pro Version 5.1.2600 Service Pack 2 Build 2600 || || Word Version || Word 2000 V9.0 Build 3822 || || Part of Office or Standalone || Office || || Anti-virus vendor and version || AVG Ver 7.5.523 (!WebWorks Question: Free or Pro version?) || || Screen capture utilities (SnagIT, etc.) || Snagit Ver 8.2.3 (Build 14) || || Word add-ons, plug-ins || Snagit 8, Acrobat Pro 8.1.2, ePX 2008.1 || == Questions == 1. How much experience do folks have with the anti-virus package [[http://free.avg.com/|AVG]]? a. Answer: I switched off AVG 7.5 and tried recompiling on the bad PC with no improvement. Also installed the latest full version of AVG (8.0 -- cost me nothing, so why not). Again, no improvement. jjj == Resources == * [[http://office.microsoft.com/en-us/orkXP/HA011362661033.aspx|Office Macro Security Settings]]