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This section contains frequently asked questions about using our products.

ePublisher Designer

How do I find where my project file(.wep) is located?

Go to View > User Files and go up a directory.

Can I upgrade to 9.2.x from 9.1.x?

Yes, you can. However, because of the upgrade from .Net 1.1 to .Net 2.0, certain overrides will need to be modified. Here is a full description of the migration issues.

How do I browse to my output folder?

Go to View > Output Directory.

How to Reset the position of my Dock Menus?

Go to Edit > Preferences and under Miscellaneous select Reset Dock Positions and hit OK.

How can I add/delete license key(s)?

Go to Help > License Keys.

Difference between regular and "standalone" stationary?

A standalone stationery is the best option when making your stationery available throughout your enterprise. However, if you want to create a new master project that is different from the original, then use the regular stationery option to create a new starting point for designing with ePublisher Designer.

The main difference between both types of stationeries is that a regular stationery contains only the changes a user has made to the out-of-the-box format settings.

Meanwhile a standalone stationery contains the same things as a regular stationery, but it also packages all the formats used by the stationery into one archive. This allows the user to use the stationery with the formats on any machine that doesn't have the formats installed.

How do I import stationery updates into an existing project?

You cannot import stationery updates into an existing project. Designer is configured to be a designer tool as opposed to a day-to-day production tool and does not allow projects to be "synchronized" the way Express allows. It is possible to use an XML editor and manually bring your changes within an existing project, but it is not recommended.

What is the difference between the [Prototype] and Default styles in the Style Designer?

The Default style represents the style used when no other style is named. We have to give some elements (namely graphics and pages) style names, even if one isn’t supplied in the source. So, we call them “Default.” For example, the Default graphics style is assigned when we encounter any image that is not explicitly defined as having another style (which is the case if there is no GraphicStyle marker). However, there is no Default paragraph style because every paragraph has a style name assigned to it in Frame or Word.

The [Prototype] style, on the other hand, defines the style properties of any unnamed style or style without an explicit value for that property. That is, any style in a document’s catalog that isn’t listed in the Style Designer will be defined by the properties of the [Prototype] style. Also, any style’s property defined as “Inherit from default style” (including the style named Default) will refer to the [Prototype] style’s settings.

So, if you’re still following, every style inherits from the [Prototype] style by default, which in turn inherits from the style definition in the document.

ePublisher Express

How do I enable Variables, Format Settings, etc?

To change a user's access to advanced project settings, you'll need to close all instances of ePublisher Express, and then completely uninstall the software. All of your current projects will be unaffected. Reinstall the software as usual. During the installation process, you will be given an option to "Provide access to Format Settings, Conditions, Variables, and Cross Reference panels." Click to fill the checkbox, and then continue with the installation.

How do I import stationery updates into an existing project?

Whenever a project is created in Express, it remembers the stationery that it was last sychronized against. If that stationery has been modified, then when you open the project, it will detect the change and prompt you for permission to update the current project to match the updated stationery. You can also manually synchronize a project using the File->Synchronize with Stationery... menu item.

Can more than one target be generated at once?

No. The only component that has this feature is AutoMap. You will need to select each target one at a time and generate the project.

ePublisher AutoMap

Do AutoMap jobs run even though the user is logged off?

Yes.

Can I generate multiple targets at once in a single job?

Yes. This is a feature unique to AutoMap.

How does AutoMap integrate with other systems for version control or content management?

AutoMap has a builtin script hooks that can launch any scripting command during important steps of the conversion.

How do I review reports using AutoMap?

AutoMap does not directly have the ability to examine reports. You will need to install the ePublisher Designer component and then open the WEP file created by AutoMap.

Which script variables are available at the various stages?

• Read this technote for available variables.

How does the document retrieval script work when assigned to a group?

• The text that is entered into the script editor is saved into a batch file and executed. If the script returns successfully, WebWorks AutoMap will look for a text file at the location specified by the variable "FileListPath" which should contain a line delimited list of documents the user would like to add to the group.

Why are certain variables not available when scanning documents in the Job Wizard or Job Editor?

During the job creation process, the "JobDir" and "JobFile" are not available because the job has not been saved yet., and the "ProjectDir" and "ProjectFile" variables are not available because a WebWorks ePublisher Designer project does not exist yet. They are only available during generation.

What is the current working directory when a script executes?

During generation the current working directory is set to the location of the job file’s directory. When scanning documents in the Job Editor, the current working directory is the job file’s directory. When scanning documents in the JobWizard, the current working directory is the location of the temporary script file.

Why does the hierarchy under a group get ignored, when a script is assigned to it?

WebWorks AutoMap will ignore the hierarchy because there currently is no way to specify the location of the documents retrieved by the script. A workaround is to create adjacent groups and place them before or after the group that has a script assigned to it.

Which command-line switches are valid when processing a WebWorks AutoMap job file versus a WebWorks ePublisher Designer project?

Read this technote article.

Why are the "File Mapping" and "Deploy Locations" preferences not shared between WebWorks AutoMap and WebWorks ePublisher Designer?

At this time, the preferences between both products are separate, however the user can copy the preferences if they wish to do so. For file mappings, copy the file at:

C:\Documents and Settings\<username>\Local Settings\Application Data\WebWorks\ePublisherPro\9.0\filemapping.prefs to

C:\Documents and Settings\<username>\Local Settings\Application Data\WebWorks\Automap\9.0\filemapping.prefs For deployment locations, copy the file at:

C:\Documents and Settings\<username>\Local Settings\Application Data\WebWorks\ePublisherPro\9.0\deploy.prefs to

C:\Documents and Settings\<username>\Local Settings\Application Data\WebWorks\Automap\9.0\deploy.prefs

WebWorks Help 5

Where is my header file for TopicAlias Markers?

They are listed in a file called files.xml that contains the TopicAlias information. In your output directory, open the wwhdata folder. Then, open the xml folder. Open files.xml using any text- or xml editor. In this file, there is a section beneath the "<TopicMap>" tag which contains the list of topics and URLs that can be used to implement context-sensitive help with your application.

How do I display my first topic page instead of the splash screen on launch?

This is a feature that was added for the 9.2.2 release based on customer feedback. To skip the splash page in your WebWorks Help 5.0 output, open the Format Settings for your WWHelp target, scroll to the "WebWorks Help" section of the settings, and set the "Show first document instead of splash page" option to "Enabled."

What do the different themes look like?

• Read this technote about themes in WebWorks Help 5.0.

How can I embed a media file?

Read this technote article to learn how to embed a media file.

How can I modify page.asp file?

Read this technote article to learn how to modify page.asp file.

HTML Help

How can I view my chm in a remote location?

With the most recent Microsoft Security update it is not possible to view .chm in a remote location.

Where is my header file for TopicAlias Markers?

Go to View > Output Directory and than open the folder next to your .chm file. Inside this folder you will see all your individual project files and two .h files. The one with your (projectname).h file will contain your TopicAlias entries.

How can I embed a media file?

Read this technote article to learn how to embed a media file.

How do I ...?

FinalDraft

Which FinalDraft is compatible with FrameMaker 7.2?

Version 1.3.5821.2

Which FinalDraft is compatible with FrameMaker 7.1?

Version 1.3.4987.1

JavaHelp & OracleHelp

Where can I get the most recent version of the Java Development Kit and Runtime Environment?

Check the Sun Microsystems Java downloads page here: http://java.sun.com/javase/downloads/index.jsp.

Why doesn't my output appear the same in JavaHelp 2.0 or OracleHelp as it does in HTML?

The viewers associated with these output formats do not support all of the CSS attributes used to define style settings for your content. This page from Sun's website describes the attributes currently supported, and those which should be added in upcoming J2SE releases: http://java.sun.com/j2se/1.5.0/docs/api/javax/swing/text/html/CSS.html