Error: "No valid license key was found to enable xxxxxxxxx support"

Users typically see this error after a recent upgrade. If you have entered your new license key(s), and this error is thrown upon generating output, you likely have additional keys registered which are no longer valid. These might include keys from a previous version (e.g., ePublisher 9.2.2) or from a temporary evaluation.

To resolve the issue, open your ePublisher license manager (Help > License Keys...). Delete all keys in the list, and then re-enter only the appropriate key(s) assigned to you for the current product and version. Repeat this process for each component (Pro, Express, AutoMap). Then, regenerate output.


CategorySolutionsePublisher9dot3

Permalinks/Solutions/ePublisher/9.3/NoValidLicenseKey (last edited 2009-04-29 21:49:44 by LaurenLever)