License server connectivity

Issue

Some users in areas such as China where the connectivity to the Google licensing server is limited will not be able to connect

Resolution

  1. Navigate to the following directory - C:\WINDOWS\system32\drivers\etc
  2. Open up the hosts file in a text editor such as Notepad
  3. Add the IP information: 173.194.64.141 webworks-license.appspot.com

If this is still not effective, you may need to submit a support ticket to determine if we need to issue a non-network key.

LaurenLever/@Solutions/Licensing Issues/Licensing Server (last edited 2012-02-07 15:12:32 by BenAllums)